Penzance Ticket Office

I have been concerned by the suggestion that Penzance ticket office is under threat of closure.

The RMT Union have suggested that it is under threat – just as they seek to get public support for a strike.

GWR have assured me that no decisions have been made, but they need to address the migration to digital technology.

Nationally, 86% of tickets are bought online.

But I want to find out how many passengers in West Cornwall buy their tickets online – if it is lower than 86%, as I suspect, that will strengthen the case for keeping a ticket office at Penzance.

Penzance Ticket Office

  • Current Penzance Ticket Office
  • Your details
How often do you travel by rail?
Is your travel for work or leisure?
Where do you purchase your train tickets?
Where do you get your train travel information from?
If you make use of the services available at the ticket office in Penzance how do you rate the service?
Do you support my campaign to retain the Ticket Office Staff in Penzance Station?
Apart from Penzance ticket office, are there any other facilities that you want train companies to provide?